Vhizy LLC – GetFood California Privacy Notice
Last Updated: April 14, 2025
This California Privacy Notice (“Notice”) applies to California residents (“you,” “your,” or “consumers”) who use the GetFood platform, including our website (www.get.food.com) and mobile application (collectively, the “Platform”), operated by Vhizy LLC (“Vhizy,” “we,” “us,” or “our”), located at 8 The Grn Ste 12788, Dover, DE 19901. This Notice supplements our general and is provided pursuant to the California Consumer Privacy Act of 2018, as amended (CCPA), the California Online Privacy Protection Act (CalOPPA), and other applicable California laws. It explains how we collect, use, disclose, and protect your personal information, as well as your rights under California law.
1. Notice at Collection
We collect personal information to provide and improve our services, which connect you with restaurants, grocery stores, and retail shops (“Merchants”) for online ordering and delivery. Below is a summary of the personal information we collect, the purposes for collection, and whether we “sell” or “share” it under CCPA definitions:
We retain personal information only as long as necessary to fulfill these purposes, comply with legal requirements, or resolve disputes, as detailed in our Privacy Policy. For more details on our data practices, see Sections 2–4 below.
2. How We Collect and Use Personal Information
We collect personal information in the following ways:
Directly from You: When you create an account, place orders, submit reviews, or contact us (e.g., via [email protected] or +1 770-901-2345).
Automatically: Through cookies, web beacons, and analytics tools when you use the Platform (see our ).
From Third Parties: From Merchants, delivery personnel (“Couriers”), payment processors, or marketing partners to fulfill orders or enhance services.
We use your personal information to:
Process and deliver orders, coordinating with Merchants and Couriers.
Provide customer support and respond to inquiries.
Personalize your experience with tailored recommendations and promotions.
Analyze and improve Platform functionality and performance.
Send marketing communications (with your consent, where required).
Ensure security and prevent fraud.
Comply with legal obligations, such as tax reporting.
3. Disclosure of Personal Information
In the past 12 months, we have disclosed personal information for business purposes to the following categories of recipients:
Merchants: To fulfill your orders (e.g., sharing your name and delivery address).
Couriers: To coordinate deliveries.
Service Providers: Third-party vendors for payment processing, analytics, hosting, or marketing, all bound by contracts ensuring data protection.
Legal Authorities: When required by law, such as in response to subpoenas or to prevent fraud.
Business Transfers: In connection with a merger, acquisition, or asset sale, with safeguards to protect your data.
Selling or Sharing: Under the CCPA, “selling” or “sharing” includes disclosing personal information for monetary value or cross-context behavioral advertising. We do not sell your personal information for money. However, we may “share” certain data (e.g., internet activity via advertising cookies) with third-party ad networks for personalized ads. You can opt out of this sharing (see Section 4 below).
4. Your California Privacy Rights
As a California resident, you have the following rights under the CCPA:
Right to Know: Request details about the personal information we collect, use, disclose, or share, including categories, sources, purposes, and recipients. You may also request specific pieces of personal information we hold about you.
Right to Delete: Request deletion of your personal information, subject to exceptions (e.g., retaining order data for tax purposes).
Right to Opt-Out of Sale/Sharing: Opt out of the sale or sharing of your personal information for targeted advertising. To opt out:
Visit our “Do Not Sell or Share My Personal Information” link at www.get.food.com/privacy.
Adjust cookie settings via our page.
Enable Global Privacy Control (GPC) signals, which we honor.
Right to Correct: Request correction of inaccurate personal information we maintain about you.
Right to Non-Discrimination: We will not discriminate against you (e.g., by denying services or charging higher prices) for exercising these rights.
How to Exercise Your Rights:
Submit requests via:
Email: [email protected]
Phone: +1 770-901-2345
Online: www.get.food.com/privacy (click “CCPA Request Form”)
We will verify your identity (e.g., by confirming your account email or order details) to protect your data.
We will respond within 45 days (or 90 days for complex requests), as required by the CCPA.
Authorized Agents: You may designate an authorized agent to submit requests on your behalf. We will require proof of authorization and verify both your and the agent’s identity.
5. Shine the Light Law (Cal. Civ. Code § 1798.83)
Under California’s “Shine the Light” law, you may request information about whether we share personal information with third parties for their direct marketing purposes. We do not share your personal information for such purposes. To confirm, contact us at [email protected].
6. Do Not Track Signals
Per CalOPPA, we honor “Do Not Track” signals from your browser to disable non-essential tracking cookies, consistent with our .
7. Children’s Privacy
The Platform is not intended for users under 16 years old, as defined by the CCPA. We do not knowingly collect or sell personal information from children under 16. If you believe we have such data, contact us immediately at [email protected].
8. Data Security
We use industry-standard measures, such as encryption, SSL technology, and access controls, to protect your personal information. However, no system is fully secure, and we cannot guarantee absolute security. Notify us promptly at +1 770-901-2345 if you suspect a data breach.
9. Contact Us
For questions, concerns, or to exercise your CCPA rights, contact us at:
Vhizy LLC
8 The Grn Ste 12788, Dover, DE 19901
Email: [email protected]
Phone: +1 770-901-2345
For complaints unresolved by us, you may contact the California Attorney General at www.oag.ca.gov or (916) 445-1254.
10. Updates to This Notice
We may update this Notice to reflect changes in our practices or California law. We will notify you of material changes via email, in-app notifications, or by posting the updated Notice on the Platform. Your continued use of GetFood after such changes constitutes acceptance.